Home
Dining
Deals & Events
Contact
Book

Soul Bowl Bowling Alley: Terms and Conditions
These Terms and Conditions (together with the Alley Rules and Privacy Policy) set out the terms on which you agree to take part in any of the activities at Soul Bowl Bowling Alley (the “Conditions”)

Please read the Conditions carefully before participating in any of the Activities. By taking part in the Activities you confirm that you accept the Conditions and agree to comply with them.

If you do not agree to these Conditions, you/your child must not take part in any Activities at the alley.

Soul Bowl Boutique bowling

The Activities are provided by Johnnie’s Entertainments Tyneside Ltd, trading as Soul Bowl UK, which is a limited liability partnership incorporated in England and Wales under Company No: 01090957 and whose registered office address is at Pleasureland Marine Road West, Morecambe, Lancashire, LA4 4BU.
Soul Bowl reserves the right to limit the availability of and/or change any of its Activities at any time.
Soul Bowl will not be held responsible for the loss or damage to any of your personal belongings during your visit to the alley.
If you or any member of your group causes any damage to any of the alley’s facilities, fixtures or fittings then you will be liable for the costs of repairing such damage. The cost of any such repairs will be charged to the person responsible for the booking.
Soul Bowl staff are not responsible for supervising you or your children at any time, regardless of the child’s age.

Bookings

Bookings will only be considered final when full payment has been made and an official receipt or e-mail confirmation has been issued by Soul Bowl.
It is your responsibility to check the accuracy of your booking confirmation and report any mistake to Soul Bowl within 24 hours of receiving the confirmation.
Soul Bowl shall use its reasonable endeavours to ensure that your booking commences at time slot allocated, however, it is your responsibility to ensure that you and the members of your group arrive on time. It is recommended that you arrive at least 20 minutes before your allocated time slot to allow to comply with all registration formalities.

Soul Bowl is not under any obligation to offer any refunds for pre-purchased bowling time.
If you have pre-purchased bowling time, you may not exchange your allocated time slot for another, unless permitted in writing by a manager of Soul Bowl.
Bookings are only valid only for the date and time shown, and are void if tampered with. The tickets remain the property of Soul Bowl and are strictly non-transferable.
Soul Bowl honour any bookings where full payment has already been made.
Soul Bowl shall be entitled to cancel your booking at any time. In the event that Soul Bowl cancels your booking, it shall use all reasonable endeavours to notify you as soon as possible. In the event of a cancellation by Soul Bowl, you shall be entitled to a full refund or the option to reschedule, but no other compensation shall be payable.
For birthday party bookings, please refer to the party terms and conditions available on request.
Nothing in these Conditions shall limit or exclude Soul Bowl’s liability for:
death or personal injury caused by its negligence, or the negligence of its employees or agents; or
fraud or fraudulent misrepresentation.

Personal Data

Soul Bowl will process any information that we collect from you in accordance with our Privacy Policy which is available on request or from our website.

Governing Law

These Conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Conditions or its subject matter or formation.